Job Description

Technical Support Tech - Plain City, OH

• 6 mo. contract with benefits from Day 1, extensions or conversion to FTE possible.
• Hands-on hardware troubleshooting experience required, additional training provided.

Schedule comprised of 12 hr. shifts with alternating weeks of 3 days & 4 days with OT available.

1. Front-Half Day Shift: 6am-6pm, Wed-Fri for Week 1, Wed-Sat for Week 2.
2. Front-Half Night Shift: 6pm-6am, Wed-Fri for Week 1, Wed-Sat for Week 2.
3. Back-Half Day Shift: 6am-6pm, Sun-Tues for Week 1, Sun-Wed for Week 2.
4. Back-Half Night Shift: 6pm-6am, Sun-Tues for Week 1, Sun-Wed for Week 2.

Required Skills & Experience

• 1+ year of Computer Hardware experience.
• 1+ years of Computer Networking experience.
• 1+ years of Linux Operating Systems experience.
• All physical requirements are expected with reasonable accommodations.
• Candidates should be able to lift up to 50lbs and or work in elevated locations.

Job Description

• For this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies.
• The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics.
• You must possess: technical aptitude and the ability to communicate advanced technical information with a variety individuals of varying technical knowledge, good situational awareness, the capability to contribute to strong inter and intra-team development, strong analytical skills, demonstrated problem solving ability, and the ability to operate solo or as part of a team with varying degrees of supervision.
• This position requires the ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously.
• Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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