Job Description

Job Description Summary

The Training and Talent Development Specialist is responsible for supporting training and development programs that enable every employee to build and grow meaningful careers at Delta. This role includes organizing the training committee, executing initiatives to drive upskilling and reskilling, supporting the organization’s transformation goals, and implementing digital transformation efforts in training. You will collaborate with HR team members and internal stakeholders to design, deliver, and manage learning programs that enhance the knowledge, skills, and engagement of employees across the Americas region.

Key responsibilities and tasks

1.Training

▪ Assess training needs through surveys, interviews with employees, focus groups, and consultations with management.

▪ Design, develop and deliver training programs for various departments using a vari-ety of media and will cover both general and specific areas such as new hire train-ing, on-the job training, and advanced training courses.

▪ Facilitate the training committee to ensure alignment with organizational objec-tives.

▪ Develop the training materials for delivering Corporate’s core competencies or general working skills.

▪ Lead virtual or in-person program logistics including program communications, co-ordination of vendor contracts and scheduling, space reservation, catering, audio visual (AV) and facilitator needs.

▪ Utilize the LMS, Academy, or other relevant learning management systems to man-age various training courses.

▪ Monitor, evaluate, and record training activities to ensure program effectiveness.

▪ Coordinate necessary HR training analysis, audits, and reports in a professional manner to monitor employee training and development process.

2.Talent Development

▪ Develop and execute the assessment to identify critical talents according to HQ’s policy and suggestive tool.

▪ Maintain alignment between talent strategy and organizational capability-building roadmap.

▪ Support leadership decision-making in talent planning and pipeline development.

▪ Execute company LDC and TDC program.

Desired Skills and Experience

• Bachelor’s degree in Human Resources, Education, or a related field.

• Minimum 8 years of experience in Training and Talent Development or a related field.

• Strong understanding of training methodologies and adult learning principles.

• Excellent facilitation, public speaking, and presentation skills; proficient in both in-person and Zoom-based delivery.

• Strong leadership, communication, and organizational skills.

•Highly organized with strong attention to detail and accuracy.

•Ability to manage multiple projects, prioritize tasks, and meet deadlines.

•Comfortable working in a fast-paced, collaborative, and service-oriented environment

•Able to work independently and as part of a team.

•Demonstrated ability to translate business strategies into talent and workforce development initiatives.

•Strong business writing skills for internal and external communication.

•Skilled in communicating across all levels of the organization, from frontline employees to executive leadership.

• Proficient in Microsoft Outlook, Teams, Excel, and PowerPoint, including mail-merge and VLOOKUP.

• Familiar with Learning Management Systems (LMS) and committed to continuous process improvement.

Preferred Qualifications

• Master’s degree in human resources, Organizational Development, or a related field.

•Certification in training and development (e.g., CPTD, ATD) or have trainer experience.

Experience in organizational transformation and change management

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