Job Description

The Quotations Specialist (QS) is an advanced-level position within our organization. The primary objective of this role is to quote, capture, and effectively manage projects, both on the open bid market and those specified by our agency personnel. The Quotations Specialist will be involved in all areas of the sales and marketing process and will be considered a profit center.

To be effective, the QS must develop strong relationships with distributors and key contractors to further differentiate Resource Lighting + Controls from our competition. The QS will also play a vital role in developing internal company processes to better manage in-house projects and increase team awareness of pricing strategies and methodologies that can improve overall bidding success rates.

The Quotations Specialist serves as the eyes and ears of our organization, working closely with company principals to ensure our investments and directives align with market needs. The QS is also the voice by which our goals and capabilities are communicated to customers and manufacturers. Integrity and professionalism are essential in representing the company and protecting our reputation.

This position requires a strong awareness of market trends to identify existing revenue opportunities while creating new ones. The ability to develop, implement, and follow through with a sales strategy is a key indicator of success.

Our industry is dynamic in that the design standards, building codes, manufacturers, products, markets, and customers are constantly evolving. A successful Quotations Specialist must stay informed and adaptable to maintain leadership within the marketplace.

This role includes a base salary, with opportunities to earn bonuses, commission and performance-based incentives.

Responsibilities

• Develop and execute a consistent sales plan to accomplish the steps you and the principals determine necessary to accomplish your market and revenue objectives.
• Meet or exceed all individual revenue goals.
• Develop tools and methodologies that are instrumental in gaining efficiencies in the bid/project management processes while communicating market knowledge for the success of all sales personnel.
• Target, track and book all available projects or opportunities.
• Track and monitor hit ratio on projects bid vs. projects awarded to Resource Lighting.
• Develop a follow up strategy that will keep you informed of all stages relative to a project and will allow us to meet all reasonable stakeholder (contractor, distributor, designer, principals, etc.) expectations.
• Develop and maintain a communication structure that proactively informs customer of the project status.
• Develop and record a budgetary system by dollar value per square foot that can be used to bid or estimate projects based on their design characteristics.
• Develop and deliver sales presentations on RLC’s factories, their products and sales programs to your target customer base.
• Educate our customer base so they may replicate/promote our sales initiatives to their customer segment.
• Provide application and technical assistance both on-site and in the office to customers on lighting and lighting control components.
• Use internal/external business systems to provide pricing, layouts and technical data to customers.
• Provide assistance to facilitate the steady, organized flow of standard and non-standard business through the office.
• Exhibit interest and initiative in gaining continuous knowledge and expertise in the field of lighting sales.
• Maintain a vested interest in the general business flow of RLI’s operation to better serve the sales group and our customers.
• Support and attend all requested internal and factory training sessions.
• Support and attend all requested internal operational and sales meetings.
• Support and participate in all requested RLC functions.

Requirements

• Advanced electrical/lighting quotation experience.
• Ability to assemble a complete and competitive project bid that addresses all areas of the solicitation requirements while maximizing the profitability to the company.
• Knowledge of local building codes, national or local governing agencies that regulate or create standards relating to lighting design.
• Advanced understanding of lighting technology, products and their application.
• Advanced understanding of lighting design and the ability to interpret electrical schematics and drawings related to lighting and lighting systems.
• Ability to interpret specifications (performance, project and product).
• Continually exhibit qualities of leadership.
• Awareness of industry/customer trends and the products or services RLI offers that fulfill their needs.
• Desire to sell and find solutions to customers lighting needs.
• Solid understanding of RLI’s manufacturers’ products, the resources that support them and the tools or processes necessary to sell them to the customer.
• Determination to be the best in your given position or field.
• Must be able to develop and execute a documented sales strategy.
• Must be able to target and create market opportunities and assemble or create the tools necessary to capture it.
• Must be a solid, effective business resource.
• Must be diligent in gaining the knowledge and certifications necessary to be respected in your product area.
• Must possess a high level of personal ownership.
• Strong interpersonal skills.
• Good written communication.
• Knowledgeable with the Microsoft Office Suite of products – Word, Excel, Outlook.
• Must have good organizational skills, with the ability to multi-task to meet deadlines.
• Must be able to create and maintain an impeccable reputation among peers, Resource Lighting + Controls (RLC) competitors, manufacturers and customers.
• Maintain confidentiality of sensitive information relative to RLC’s business and that of the customers we support.

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