Job Description

Overview:

Best Version Media (BVM) strengthens communities and connects local businesses to customers with innovative print and digital advertising solutions. BVM started in 2007 with six monthly publications powered by local businesses and readers. We now serve more than 1,200 communities and are one of the fastest-growing companies in the industry. Our vision is to unite the hearts and minds of communities – one person, one home, one business at a time. Our award-winning culture has been recognized by countless organizations including Fortune, Glassdoor, Top Workplaces USA, Great Place to Work and more.

The Contract Administration Specialist supports the Contract Administration Leads in facilitating the creation, review, and modification of Service Agreements signed by Sales Field Representatives and Sales Leaders. They ensure agreements are accurately entered, deadlines are met, and clients’ expectations are consistently upheld. Contract Administration Specialists possess strong customer support, communication, and problem-solving skills. They offer the Sales Field the necessary knowledge and support to create and manage the Services outlined in the agreements. If you have a passion for helping others and a strong desire to contribute to a dynamic team, we encourage you to apply!

Responsibilities:

• Review and enter ad agreements and renewals
• Assist with print deadlines, renewals, and the timely processing of agreements
• Work closely with Sales field, including training, policy and procedures, changes with agreements and follow up with those changes
• Collect necessary paperwork in a timely manner
• Assist with special reports and projects
• Work with other departments to maintain consistency of service

Skills and Requirements:

• Bachelor's degree or equivalent experience
• 1-3 years in Customer Service
• Professional communication skills, both written and verbal
• Able to learn quickly in a fast-paced environment

What will make you stand out:

• High degree of accuracy and attention to detail
• High level of critical thinking and drive for creative solutions
• Experience with CRM software - particularly HubSpot
• Able to adapt to new software (AI) and implement for efficiencies

Best Version Media participates in the E-Verify Employment Verification Program.

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