Job Description

Suburban Health Organization (SHO) is a healthcare solutioning organization comprised of independent hospitals and community-based healthcare providers working together to improve access to the highest quality healthcare. Incorporated in 1994, SHO serves its members by providing a collaborative forum to facilitate desired levels of integration and outcomes, while allowing care to remain local and preserving deep-rooted ties to their respective communities. For more than 30 years, this synergetic group has created value by forming shared services, leveraging their combined purchasing power, sharing best practices, and founding innovative solutions to some of healthcare’s biggest challenges. Through partnership, we are ensuring that vital, independent community health systems continue to thrive. Together, we are creating healthier communities. We seek a full-time Communications Specialist to join our team.

The Communications Specialist serves as a dynamic contributor to the organization’s Communications strategy, helping to shape how we connect, engage, and grow across our network. Reporting to the Manager of Communications & HR, this role supports high-impact initiatives that elevate our brand presence, strengthen internal communications, attract new stakeholders, and drive meaningful engagement with our partners.

This position is ideal for a creative, organized, and detail-oriented communicator who thrives in a collaborative environment. While the Specialist partners with various teams, the core focus is on Communications – including routine support of Provider Recruitment marketing for SHO members. From crafting compelling content to leveraging digital platforms and branded materials, the Specialist plays a key role in ensuring consistent, strategic messaging that aligns with organizational goals and values.

As a visible ambassador of our Communications efforts, the Communications Specialist is expected to uphold ethical standards and business practices that reflect SHO’s core values, while demonstrating a passion for connecting people, information, and ideas across the organization.

Responsibilities include:

• Craft compelling communications, marketing content, and email campaigns tailored to both internal and external audiences.
• Support the creation and administration of promotional items and branded collateral that elevate SHO’s visibility and identity.
• Collaborate with teams and vendors to bring strategic initiatives to life with creativity and attention to detail.
• Support the roll-out and maintenance of key SHO portals, ensuring seamless user access and up-to-date content that drives engagement and collaboration.
• Monitor contact databases to enable targeted outreach and communications across SHO.
• Support the evolution of designated websites and intranet through content updates, regular audits, and analytic improvements.
• Administer and grow SHO’s LinkedIn presence through regular, high-impact posts that amplify our brand and showcase member achievements.
• Coordinate monthly Strategic Plan reporting to inform executive decision-making and align organizational efforts.
• Maintain brand consistency through style guides, logos, maps, and visual assets.
• Update the Strength Through Partnership materials, which reinforce our brand and strategic identity.
• Assist in maintaining Communications calendars to ensure timely delivery of initiatives and campaigns, supported by external research to inform strategy.
• Assist in promoting events, company milestones, and engagement opportunities that celebrate and connect the SHO community.
• Support strategic initiatives – including the SHO Strategic Plan, annual meeting planning, and Marketing Council projects – that promote collaboration and innovation across the network.
• Other duties as assigned

Qualified candidates will possess:

• Bachelor’s degree in Marketing/Communications, Healthcare Administration, Business Administration, or a related field
• 1-2 years of experience in healthcare, marketing, communications, or content creation
• Strong writing, editing, and storytelling skills
• Proficiency with Microsoft Office (Office 365) products
• Experience with graphic design tools (e.g., Canva, Adobe Creative Suite)
• Familiarity with Communications tools such as email platforms, CMS, and social media management tools
• Familiarity with SEO and Google Analytics platforms
• Ability to manage multiple projects and deadlines in a fast-paced environment
• Creative thinker with a strategic mindset and attention to detail
• Ability to perform effectively in a hybrid work environment

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