Job Description

About the Company

The Clinical Consultant provides clinical, industry, and market expertise to facilitate the client’s product evaluations, installations, and training to customers.

About the Role

The Clinical Consultant provides clinical, industry, and market expertise to facilitate the client’s product evaluations, installations, and training to customers.

Responsibilities

• Build and maintain strong relationships with customers in their designated region by providing exceptional customer service, professionalism, and communication and follow up.
• Proactively identify at-risk accounts to operations and finance departments as well as appropriate senior management along with strategies and suggestions to retain such accounts.
• Provide facility direction, system training, workflow development, planning support and communications support to the client and implementation team as well as prepare products to customer specifications before delivery.
• Collaborate with service, operations, finance, and engineering departments to provide feedback for improved customer service, software, and implementations.
• Attend and participate in company and professional meetings, including national and international medical conferences.
• Understand administrative reporting responsibilities and maintain and submit accurate and timely reports, including expense reports, in accordance with company guidelines, policies and procedures.
• Maintain and manage time, travel, and expenses within set corporate guidelines and policies using best practices as directed by management.
• Mentor junior/new hire staff.

Qualifications

• Qualified Clinical Nurse, Respiratory Therapist, or Perfusionist with minimum of five years of ICU and/or OR experience. Industry experience preferred.

Required Skills

• Ability and willingness to travel up to 70% of the time.
• Must be able to work and travel occasionally in the United States and maintain proper vendor credentialing standards and requirements.
• Proactive with comprehensive social and teaching skills.
• Proficiency in MS Office, Outlook and Teams.
• Working conditions will vary from customer hospital sites to office-based work; regular exposure to computer screens, bending, climbing, standing, squatting, twisting, and lifting up to 50lbs.

Preferred Skills

• Industry experience preferred.

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