Job Description

CATERING SALES ASSISTANT

Our Catering Sales Assistant is an organized, detail-oriented hospitality professional who plays a critical role in supporting our Catering and Events Sales Team. This role serves as a key point of contact for clients and internal stakeholders, helping to guide events from initial inquiry through post-event follow-up. With a strong focus on communication, accuracy, and service, the Catering Sales Assistant helps ensure every event is thoughtfully planned, flawlessly executed, and reflective of our brand standards. This position requires a proactive mindset, a passion for hospitality, and the ability to manage multiple priorities in a fast-paced collaborative environment. This role is ideal for someone looking to build a career in event design, offering hands-on exposure and development toward an Event Designer position.

WHAT OUR CATERING SALES ASSISTANT DOES:

• Respond to inquiries with detailed information gathering and ensure timely follow-up
• Handle and process drop-off catering orders, including follow-up and billing
• Prepare for production meetings to ensure timely, complete, and accurate information is communicated to each department manager in advance
• Create menu cards and other event-related materials
• Source specialty items for events
• Proposal drafting, menu creation, and event designing with routine revisions of outstanding proposals and follow-up with clients
• Assist with billing and post-event follow-up with clients, outside vendors, and captains
• Assist with marketing efforts to develop prospective client lists and participate in proactive outreach
• Assist in managing deposits and A/R collections
• Attend events and provide on-site support
• Customer service, post-event follow-up phone calls, thank you notes
• Maintain CRM module, ensuring follow-up and that information is accurate
• Performs all other duties as assigned

WHAT YOU NEED TO BE A CATERING SALES ASSISTANT:

• College degree, or relevant hospitality/catering experience
• 1- 3+ years of experience in the hospitality industry
• Strong understanding of catering operations and logistics
• Passion for hospitality, entrepreneurial spirit
• Strong communication, organizational and problem-solving skills
• Technical proficiency – Microsoft Office suite, Canva, familiar with learning and onboarding to new software
• Team player, interpersonal skills

WHAT WE OFFER:

• Competitive pay
• Health insurance plans available for as low as $150 per month after 30 days of employment
• Dental and vision plans
• Paid time off
• $300 dining credit per month for Farmers Restaurant Group
• Paid pregnancy and parental leave
• Voluntary benefits: short-term disability and accident insurance
• Free access to company massage therapist
• Discounted gym & yoga membership
• Free mental health therapy through our partner ComPsych, where employees and their immediate family members receive confidential sessions available virtually or in-person
• Training and career growth opportunities
• Free Employee Assistance Program

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