Non-Clinical Call Center Agent – Behavioral Health Crisis Line (Epic Required)
Position Overview
We are seeking an experienced Non-Clinical Call Center Agent to support a high-volume Behavioral Health Crisis Line serving multiple communities. This role is essential in providing timely access to urgent and emergent behavioral health services for individuals experiencing mental health and substance use crises.
The ideal candidate is calm under pressure, empathetic, detail-oriented, and experienced working in a fast-paced healthcare or behavioral health environment using Epic EMR .
Assignment Details
Key Responsibilities
Required Qualifications
Preferred Experience
Work Environment
Dress Code & Interview
Vaccine & Compliance Requirements
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